PRIVACY POLICY
Date of last update: 05.10.2023
Welcome to our website greatmotoadventure.com. We respect the privacy and security of your personal data. This Privacy Policy explains how we collect and use your information when you visit this website.
Information Collected
We do not actively collect personal information such as name, email address or phone number through this website, unless this information is provided voluntarily through the contact form.
Use of Information
The personal information you voluntarily provide through the contact form will only be used for the purpose of answering your questions or requests. We will not share this information with third parties without your explicit consent.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your online experience. These technologies may collect information about how you use our website, but do not contain personal information.
Links to Other Websites
This website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page.
By continuing to use this website, you confirm that you have read, understood and agree to this Privacy Policy.
Who we are?
The website https://www.greatmotoadventure.com (hereinafter referred to as the website) belongs to and is managed by the company RIDEWITHME SAFE S.R.L.
Trade Register registration number: J12/3757/2022
ID: 46346860
Address of the registered office: Cluj-Napoca municipality, Traian Vuia str., no. 141C, Cluj county,
Email: contact@greatmotoadventure.com
Tel./Fax: 0728 159 201
What is personal data?
“Personal data” is any information by which you can be identified. This includes data such as first and last name, telephone number, email, postal address, user name, location data, an online identifier, one or more specific elements of physical, physiological, genetic, mental, economic, cultural or social, personal preferences and browsing habits, the content generated, the IP address of your computer, the MAC address of your device, as well as the information in the cookie modules, as regulated by the General Data Protection Regulation which aims to protect to all EU citizens on privacy and data breaches.
What is the scope of presence privacy policy?
The present privacy policy applies to your personal information collected or processed through websites, mobile applications and other services and products with which you come into contact and which belong to RIDEWITHME SAFE S.R.L. This privacy policy does not apply to other entities’ websites, mobile applications, and other services and products that do not display or include a link to this privacy policy or that have their own privacy policy.
The personal data provided by the users of the website may be processed by the Company depending on the type of data provided by the user, as well as the interactions between the user and the Company through the web page.
What data do we process and from what sources?
The data that the Company can process as a result of the interaction with the user through our website comes from the following sources:
When using the website www.moto-moto.ro, we automatically process the following data: the IP address of the device used by you; the type of internet browser used;
the operating system used; the number of visits and the average time spent on the website; time and date of accessing the website; your activities on the website (including pages viewed);
We use this data to monitor the attractiveness of our web pages and to improve their performance and content;
When creating the account, completing the reservation form and paying the amounts for the reservation on the website www.moto-moto.ro, we collect the following data: name
and first name; email address; phone number; billing address; chosen payment method;
When you visit our website, we collect and store information in cookies and similar technologies, according to the cookie policy contained in the “Terms and conditions” section.
When contacting the company through the “Contact” section, we automatically process the Data provided by the user, such as:
– Identification and contact data, namely name and surname, e-mail address, postal address or home address, telephone number;
– Other types of data: favorite products, interests, feedback provided as a consumer, respectively the information you provide us about the experience
your use of the products and services (for example, comments and suggestions, testimonials or other information related to the products presented on the site, consumer-generated content, respectively any content (for example, photos, video images) that you create and distribute through through our contact details.
Exclusively, if the user of our web page provides other types of data in interactions with the Company, these data will be processed by the Company only if their processing is necessary to achieve the intended purpose. Otherwise, the data will be destroyed without having been previously saved by us.
The legal basis for processing your data
The Company processes the personal data provided by the users of its web page in accordance with the following legal grounds, depending on the type of data provided by the user, as well as the interactions between the user and the Company:
Contractual obligations – data processing is necessary in order to perfect or execute the contract between us, so that the Company can provide the services to you, to fulfill the obligations related to the reservation of the place within the motorcycle tours that we organize or in order to rent motorcycles to you, under the agreed conditions.
Consent – in certain situations personal data can be processed and collected only based on your consent, for one or more specific purposes, such as to ensure communication between the Company and you, through the communication channels you have consented to (i.e. e -mail, notifications), consent to use
cookies that monitor your behavior on the website, consent for the publication of your photos, your name, on websites, social networks belonging to the Company, for advertising and marketing purposes.
Legal obligations – in certain situations the collection and processing of your personal data is necessary for the fulfillment of a legal obligation incumbent on the Company, for example protection against criminal activities/fraud, for the fulfillment
fiscal obligations s.a.
Legitimate interest – the processing of your personal data may be necessary for the purpose
legitimate interests pursued by the Company or a third party. In any case, your fundamental interests or rights and freedoms, which require the protection of personal data, will always prevail.
Purpose of processing your personal data
The purpose of data processing consists of:
offering visitors the possibility to access the website www.moto-moto.ro, in order to consult its content and analyze the services made available by the Company;
fulfilling the contractual obligations assumed towards you, respectively for honoring motorcycle rental orders or reservations for motorcycle tours, made through the website.
creating and managing your account on www.moto-moto.ro.
informing you about the account status on www.moto-moto.ro.
promotion of www.moto-moto.ro services.
carrying out market research and analyzing the behavior of our customers;
improving the services related to the website www.moto-moto.ro.
the realization of marketing services, to offer visitors and/or users of the website access to our Newsletter;
ensuring the implementation and maintenance of security measures for the business/website www.moto-moto.ro and its visitors/users;
communication/notification to public bodies/authorities/institutions or public interest then
when required by law;
compliance with specific legal obligations for protection against fraud, money laundering and terrorism.
What do you have to guarantee when providing personal data?
The user guarantees that the data provided is real, accurate, complete and up-to-date, being responsible for any damage, direct or indirect, that may result from the violation of this obligation.
If the user provides data belonging to a third party, he guarantees that he has informed that third party about all aspects contained in the privacy policy and that he has obtained consent to provide us with its data for the purpose of the processing in question. All of this must take place prior to providing data to a third party through our Website.
The Company informs you that in order to provide your personal data, in any way, through our Site, you must be over 16 years old. The User who provides data to the Company through this Site represents and warrants that he is over 16 years of age, being fully responsible for this statement. The use of the systems, as well as the results of the processing, is prohibited with regard to children who have not reached this age, without the consent of their parents/legal representatives. If, despite our reasonable efforts to prevent, such processing still takes place, we will stop it once we observe that users are not
have reached the age mentioned above.
Measures to protect personal data
In response to our concern to guarantee the security and confidentiality of your data, the necessary security levels for the protection of personal data have been adopted and the available technical means have been installed to prevent the loss, misuse, modification, unauthorized access and theft of data with personal information provided through the website. In any case, you should keep in mind that Internet security measures are not infallible.
Among the security measures implemented, we indicate the following:
Your data are stored on secure servers, access to the database is only possible based on a user and password assigned to the Company’s employees;
The Company’s employees undertake to use the personal data to which they have access exclusively for the exercise of their job duties;
Personal data are accessed only from the company’s equipment;
Personal data are printed in physical format only from the company’s equipment;
All users undertake to maintain the confidentiality of the personal data to which they have access;
The Company’s database is backed up every 30 (thirty) days;
In the case of online payments with your bank card, provide information about your card by completing the form on the secure page of the payment processor. Credit/debit card payments issued under the Visa and/or MasterCard logo (Visa/Visa Electron, MasterCard/Maestro) are made through the “3-D Secure” system developed by organizations that ensure online transactions the same level of security as those made at the ATM or in the environment
physically/at the merchant; “3-D Secure” ensures that no information related to your card is transferred or stored, at any time, on the servers of the store or on the servers of the payment processor, this data being directly entered into the Visa and MasterCard systems.
Your rights regarding personal data
We inform you that you have the right to obtain a confirmation as to whether or not personal data concerning you is being processed.
Similarly, you have the following rights regarding your personal data:
To access your data: You have the right to access your data to know which of the personal data we process concern you and what are the conditions in
which are processed.
To request the rectification or deletion of your data: In certain circumstances, you have the right to rectify personal data that you consider to be inaccurate and which
concern you, and which are subject to processing by the Company, as well as the right to request the deletion of the data when, among other reasons, the data are no longer necessary for
the purposes for which they were collected.
To request the restriction of the processing of your data: In certain circumstances, you have the right to request us to restrict the processing of your data, in which case we inform you that we will keep the data in relation to which you have requested the restriction of processing only for the exercise or defense of a legal right.
On the portability of your data: In certain circumstances, you will have the right to receive the personal data about you, which you have provided to us, in a commonly used and machine-readable structured format, and to have it be transmitted by the Company to another operator.
To object to the processing of your data: In certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data, in which case the processing will cease, unless we must continue to do so from compelling legitimate reasons or for its exercise
defending a right in court.
Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly affects the data subject in a significant way.
To file a complaint with the Data Protection Authority (ANSPDCP) and the right to appeal to the competent courts.
We also remind you that you have the right to withdraw any consent you have provided for the processing of your data, without this affecting the lawfulness of the processing based on the consent before its withdrawal.
The company informs you that you can exercise your rights over your personal data through any of the following channels:
Through a letter addressed to RIDEWITHME SAFE S.R.L. with headquarters chosen for communications and correspondence in Cluj-Napoca municipality, Traian Vuia str., no. 141C, Cluj county. Please include the mention “Data Protection”.
Through an online request addressed to RIDEWITHME SAFE S.R.L. to the e-mail address contact@moto-moto.ro.
In both cases, the Company has the right, in accordance with the legal provisions, to request the provision of additional information necessary to confirm the identity of the person concerned, when it has reasonable doubts about the identity of the requesting natural person.
The company will provide the requested information within a maximum of one month after receiving the request. This term can be extended by another two months if necessary, depending on the complexity of the applications and their number.
The company informs you that you can file a complaint with the competent data protection supervisory authority. However, we encourage you to submit your complaint to the Company in the first instance, so that it can be resolved amicably.
Supervisory authority:
The National Authority for the Supervision of the Processing of Personal Data
G-ral Blvd. Gheorghe Magheru 28-30
Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211; +40.318.059.212, Fax: +40.318.059.602
Email: anspdcp@dataprotection.ro
www.dataprotection.ro
Managing and handling requests and requests from users
The personal data of users who contact the Company through any of the contact channels made available through the Website will be processed for the purpose of maintaining contact between the parties, managing Website users, providing support services for customers or users and the handling and resolution of such requests and requests.
We will process your personal data when you provide us with feedback about our products and services. Such personal data will be processed for the above purpose only on the basis of your consent, also taking into account our legitimate interest in helping us to understand the needs and expectations of our customers regarding our products and services. Accordingly, it is your choice whether or not to provide us with personal data (such as name and surname, e-mail, telephone number or the like).
Recipients of your data
The data collected by the Company through this web page may be communicated to the following recipients in Romania, depending on the legal basis of the communication and only if necessary:
To our collaborators for the provision of contracted services, such as, for example, courier companies, companies providing marketing and advertising services/payment services.
To public authorities or institutions (for example, if the communication is necessary for the management of complaints, for the fulfillment of legal and fiscal obligations or when the Company is obliged by virtue of a legal provision to provide information to the authorities or institutions having powers to carry out inspections and controls on the activity and assets of the Company or the courts, to protect the rights and assets of the Company)
Companies that provide hosting services for the Company’s platforms and companies that provide technical maintenance of the website,
Financial or legal auditors, potential third party acquirers, to the extent that the Company’s activity would be transferred (in whole or in part), and the data of the persons concerned would be part of the assets that are the subject of such a transaction.
Regarding the other purposes of data processing detailed in the privacy policy, the Company informs users that these purposes do not involve the Company communicating their data to third parties.
Retention time of your data
The company will keep your personal data as long as necessary to provide the requested service and/or to achieve the proposed purpose of the processing. Afterwards, your data will be deleted.